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KMID : 0384920100190010060
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Korean Journal of Occupational Health Nursing
2010 Volume.19 No. 1 p.60 ~ p.69
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Factors That Affect Hotel Workers’ Health Status
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Abstract
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Purpose: This study was to investigate and identify the factors that affect the hotel workers’ healh status.
Method: The subjects of this study were 261 randomly selected servers from a hotel located in Seoul. For the statistical analysis of collected data, descriptive statistics, X²-test, ANOVA and Tukey’s multiple comparison(Tukey’s post hoc), multiple regression were done with the SAS(Version, 9.01) program.
Results: The health status scores were significantly different depending on the type of their occupation. The health status and the subordinate concepts such as social function, role limitation-physical and bodily pain scores were significantly different. The factors that affect health status of foods & beverages workers were emotional labor, physical environment, social support and self efficacy. In culinary, they were affected by job satisfaction and the experience of seeing a doctor. The workers in room-service were affected by experience of quitting.
Conclusion: To improve health status of the hotel workers, the results of the study suggest that physical environment, emotional labor, self-efficacy and job satisfaction be enhanced. As the frequency of seeing the doctor affected their health status, further study is recommended and systematic health promotion program needs to be developed.
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KEYWORD
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Health status, Workers
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